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  3. Work Orders: Basics
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Update a Work Order Status

Once you've created your work orders, they will be tagged as Open by default. Here’s how you can update a work order’s status to Pending Review, In Progress, On Hold, and Complete.

Steps to update a work order:

Mobile
Desktop
  1. From the home screen, click into the Work Orders workspace. 
  2. Find the work order that you want to update. 
  3. Click on the Update Status button new_update_status.png.
  4. Select from Pending Review, In Progress, On Hold, and Completed.
  5. If you would like to add notes and additional images, click into the work order.
  6. Type in your note in the text area and click the Send button to attach it to the work order.
    new_note_box.jpg
  7. You can also attach additional pictures by clicking on the Camera button.
  1. On the left hand side, click into the Work Orders workspace. 
  2. Find the work order that you want to update. 
  3. Click on the Update Status button new_update_status.png. 
  4. Select from Pending Review, In Progress, On Hold, and Completed.
  5. If you would like to add notes and additional images, click into the work order.
  6. Type in your note in the text area and click the Send button to attach it to the work order.
    new_note_box.jpg
  7. You can also attach additional pictures by clicking on the Image button.