You can pin important chat groups to the top of your Coast account so you can easily access them. Keep in mind that pinned chat groups only shows up at the top for your account and not for anyone else on your team unless they pin it themselves.
For a video walkthrough, scroll down to the bottom of the article.
- Click into the chat group that you want to pin.
- In the top middle, tap the name of the chat group.
- Toggle the button for "Pin chat to top of the list"
- Your chat group is now pinned.