Coast is organized by Groups. Each group has two parts to it, messaging and workflow. A card is the basic building block of the workflow. Each time you create a shift, task, work order, time off request, or any action inside a workflow, you are creating a card. A card holds all the information that is necessary for the workflow like Name, Assignee, Due Date, Start Time, Notes, and more depending on the workflow you are using.
Here are some examples of cards in different workflows:
Shift Scheduler - A card is a single shift that you create. If you created 5 shifts for the week, you've created 5 cards in your account.
Work Orders - A card is a single work order that you create. If you created 10 work orders, you've created 10 cards in your account.
Time Off Requests - Each time off request that your employee creates, they are creating a card. If you have 3 employees creating time off request, they've created 3 cards in your account.
You can track how many cards you've created in your account by looking at the usage counter. To get there, just click on your profile icon in the left hand corner and scroll down until you see Team Usage.
Note - On the free plan, after you've created over 25 cards, your account history will be limited. You will still be able to create cards.